Public Relations and Customer Service (CERT)

This certificate provides a structured series of activities where students will analyze their prior public relations and customer service skills in terms of the knowledge, skills, and abilities acquired during missionary service and apply them to a business setting. Students will demonstrate prior learning by developing a professional portfolio for the purpose of petitioning academic credit for prior learning obtained outside of the classroom at Ensign College. Students will then enroll in two courses in which they refine their public relations and customer service skills for the marketplace.

Returned missionaries will qualify if they have served at least 9 months and received an honorable release. Currently, enrolled students who participated in any form of missionary service for The Church of Jesus Christ of Latter-day Saints can complete an assessment on leadership, service, and college-wide capabilities to earn Ensign College credits for prior learning.

This program is designed to enhance employability by developing industry-relevant skills and preparing students for applicable industry certifications; however, it is not designed or intended to fulfill the educational requirements for professional licensure in any state.