Professional Sales (CERT)

PLO 1: Identify interrelated steps of the professional selling process while exploring sales careers and the key characteristics and qualifications needed for sales success

PLO 2: Prepare and deliver effective industry-specific presentations with prospects and customers, (canned presentations, sales proposals, and organized sales dialogues, etc.)

PLO 3: Analyze and implement effective sales strategies and techniques, sales management, and principled negotiation and conflict resolutions skills

PLO 4: Demonstrate interpersonal communication and relationship skills through open-ended questions, having crucial conversations, overcoming objections, and gaining mutual agreement to solutions

PLO 5: Integrate the concepts of professional sales in the core areas of business